Terms
The agreement between you and Reply Wanted, in plain words. By using Reply Wanted you agree to it.
Last updated November 11, 2026
1. What Reply Wanted is
Reply Wanted (replywanted.com) reads the public comments on a TikTok or Instagram account and shows which ones still seem to be waiting for the owner’s reply, on screen and by email. It is run by an individual in the United States (“we”, “us”).
It is a list and a set of links. You write and post every reply yourself, in TikTok or Instagram. We never post, like, follow or message for anyone, and we never ask for a social media password. We are not part of, or endorsed by, TikTok, Instagram or Meta.
2. Your account
- You sign in with your email address. Whoever controls that mailbox controls the account, so keep it safe.
- Give us an address that is yours and that works. We send sign-in codes and account notices there.
- An account is for one person or one business. Plans that include more people say how many.
- You must be 18 or older, and able to agree to these terms for yourself or your business.
3. Plans and billing
- Every new account gets everything free for 14 full days. We don’t ask for a card, so nothing is charged when they end: the account moves to the Free plan.
- Paid plans are billed in advance, by the month or by the year, at the price shown on the plans page when you buy. They renew at the end of each period until you cancel.
- Payment is taken by Stripe. We never see or store your card number.
- You can change your plan, change your card or cancel at any time, on a payment page run by Stripe that you reach from your plans page. A cancelled plan runs to the end of the period you paid for. Then the account moves to Free, and nothing in it is deleted.
- If a payment fails, the plan keeps running for 7 days while you fix the card. After that the account moves to Free.
- The Catch-up pass is a single payment for 7 days. It doesn’t renew.
- If we change a price, the new price never applies to a period you already paid for, and we’ll tell you by email before your next renewal.
- Payments are not refunded for time you didn’t use, unless the law says otherwise. If something went wrong, write to [email protected] and we’ll look at it fairly.
4. What you may use it for
You may use Reply Wanted for:
- accounts that are yours, or that you manage with the owner’s permission;
- public profiles that aren’t yours, where your plan includes that, and only when you may lawfully watch them.
You agree not to:
- use it to harass, threaten, stalk or single out anyone, or to contact people who have asked you to stop;
- use what you see here to build lists of people to sell, share or send bulk messages to;
- copy, resell or republish the lists we make, or pull them out with scripts or other automated tools;
- try to break, overload or get around the limits of the service, or get into anyone else’s account;
- use it in a way that breaks the law, or TikTok’s or Instagram’s own rules for your account.
Replies are written and posted by you. What you say to people, and what you sell them, is your responsibility. A suggested reply is a draft: read it before you use it.
We may pause or close an account that breaks these rules.
5. Other people’s comments
The comments we show were written in public by other people, and they stay theirs. We show them to you so you can answer them. Anyone who commented can ask us to leave them out at Remove my comments, and when they do, their comments leave your list. Our privacy page says what we keep and for how long.
6. What we can’t promise
- No promise of sales or results. We show you who seems to be waiting. Whether a reply turns into a sale, a booking or anything else is not something we can promise or control.
- The sorting can be wrong. AI decides which comments want a reply and what kind they are. It will miss some and include some that don’t belong. Don’t rely on it as your only way of reading your comments.
- It may stop working, in part or completely. We depend on public information from TikTok and Instagram, obtained through other services. Those platforms can change what is public, or how it can be read, at any time and without telling us. So we can’t guarantee that the service will always be available, complete, or on time.
- We may change, add or remove features. If we remove something you are paying for, you can cancel.
7. Limits of liability
Reply Wanted is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. To the extent the law allows, we are not liable for lost profits, lost sales, lost data, or any indirect or consequential loss, and our total liability to you for anything connected with Reply Wanted is limited to what you paid us in the 12 months before the claim, or $100 if that is more.
Nothing here takes away rights that the law says can’t be taken away.
8. Ending
You can stop at any time: cancel a paid plan from your plans page, and delete your account in Settings. We may end or suspend the service for an account that breaks these terms, and we may stop offering Reply Wanted altogether. If that happens while you have paid time left, write to [email protected] about the part you didn’t use.
9. Changes to these terms
We may change these terms. When a change matters, we’ll change the date at the top and tell the people who have an account by email before it applies. If you keep using Reply Wanted after that, you accept the new terms. If you don’t, you can cancel and delete your account.